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Verified Badge

Let users know that you have been verified. Give people more confidence in the information they see when they find your profile.

Alex Rivera, fictional example

Alex Rivera

Licensed Professional Counselor

Availability Not Confirmed

Anxiety · Life Transitions · Stress

Phoenix, AZIn person & online
Alex Rivera, fictional example

Alex Rivera

Licensed Professional Counselor

Availability Not Confirmed

Anxiety · Life Transitions · Stress

Phoenix, AZIn person & online

What the Badge Means

A Verified Badge shows that your identity and professional license have been reviewed. Users can open the badge on your profile to learn what verification means and see the last verified date.

It is not a quality rating, an endorsement, or a guarantee of outcomes. Badges may be suspended or removed if you no longer meet the requirements.

What the Plan Includes

Verified Badge

—for Your First Year
Then —/year after
  • Identity and license verification.
  • A Verified Badge on your profile.
  • Priority in directory searches and guided matches.

How It Affects Your Listing

A Badge Beside Your Name

Your approved profile displays the Verified Badge while your verification and subscription remain current.

Verified-Only Results

Your listing can appear when someone selects “Verified Listings Only,” provided it also meets their other search filters.

Priority in Search Results

Verified profiles appear before unverified profiles in directory searches and guided matches, including filtered searches. Your profile must still meet the user's search criteria.

How Verification Works

  1. Find and Claim Your Profile

    Find your existing listing and create or sign in to your Mindwell account. Confirm your name, listing address, primary listing state, license details, and client contact information.

  2. Complete Your Checks

    Verify your client contact method, complete the government ID and selfie checks, and set up your annual subscription. Submit your details for the professional license review.

  3. Receive a Review Decision

    Follow any requests for additional information in your workspace. Your badge and first subscription year begin after approval. Profile edits stay private until the required verification and publication reviews are complete.

View All Onboarding Steps

How to Maintain Your Badge

Confirm Your Information Annually

Complete your annual confirmation that your information is accurate, your client contact details are current, and you remain in good standing. Respond to any requests for updated evidence. Missing the confirmation deadline hides your badge.

Keep Your Credentials Current

Update changes to your name, license, contact information, or eligibility promptly. Changes or concerns may require another review before the badge can appear.

Use It in Good Faith

Misleading information, bad-faith use, or violations of our Partner Terms can lead to a badge being hidden, suspended, or removed. User reports may prompt a review. We assess concerns case by case. A report alone does not automatically remove a badge.

Keep Your Subscription Current

Maintain your annual subscription and resolve payment issues in Billing. A hidden or removed badge does not pause or cancel your subscription. Billing continues until you cancel. Restoring a badge requires resolving the issue and meeting the verification requirements, subject to review.

Frequently Asked Questions

Can I Claim a Profile Without Getting Verified?

Initial verification and enrollment in the annual Verified Badge subscription are required to claim and manage your profile. After the first year, you can choose not to renew and keep control of your listing without the badge.

What Happens if I Cancel My Subscription?

Canceling stops the next renewal. Your badge remains available until the end of your current paid period while you meet the requirements. After that, the badge and its visibility benefits are removed. You can still manage your listing.

Do I Need to Repeat the ID and Selfie Checks Every Year?

You must confirm your information annually. A new ID and selfie check is not automatically required each year, but changes to your identity or concerns raised during review may require additional checks.

Does This Include the Accepting Clients Badge?

No. The Accepting Clients Badge is a separate, optional monthly subscription for showing that you are open to new clients.

Where Do I Manage My Subscription?

Open Billing in your Partner workspace to review your subscription, update payment details, or request cancellation.